Terms & Conditions
Collegiate Success Coaching, LLC provides services under the following terms and conditions. When you visit its website, access, purchase or use any of its information, resources or services, you accept these terms and conditions. Please read them carefully.
Entire Agreement: This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements, understandings, or representations, whether written or oral.
Severability: If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Modification: No amendment, modification, or waiver of any provision of this Agreement shall be effective unless in writing and signed by both parties.
Force Majeure: Neither party shall be liable for any failure to perform its obligations where such failure results from any cause beyond such party's reasonable control, including, without limitation, acts of God, fire, flood, or other natural disasters.
Venue and Jurisdiction: This Agreement shall be governed by the laws of the State of Georgia. Any legal action or proceeding arising under this Agreement shall be brought exclusively in the courts located in Fulton County, Georgia.
This agreement is for a private Academic Life Coaching and/or ADHD Coaching program with Collegiate Success Coaching, LLC, during which Lynn Palazzo or her designee will provide ADHD academic and life coaching on the topics that are most relevant to your student’s identified needs.
This program helps college students develop the beliefs, habits, attitudes, strategies, skills, and behaviors they need to achieve one or more of the following goals: 1. Improving executive functioning skills (planning, goal setting, organizing, managing time, avoiding procrastination, emotion regulation, etc.) 2. Learning effective study skills (how to study for tests, take notes, etc.) 3. Improving mindset (reducing stress, improving motivation, gaining confidence, etc.) 4. Exploring potential majors or careers (identifying career interests, strengths, etc.)
Academic Life Coaching is not a clinical intervention, and Lynn Palazzo is not a trained, credentialed, or board-certified therapist. While coaching may employ strategies that educate and generate insight, no offer or guarantee of therapeutic outcomes is implied or promised. Coaching can lead to powerful educational outcomes related to behavioral changes, mindfulness, goal-directed achievement, challenging limiting beliefs and focusing on strengths as an educational knowledge base – none are offered as therapeutic intervention in this agreement.
Collegiate Success Coaching, LLC is committed to providing students with information, resources, support, and encouragement to help them develop important life skills, make decisions, overcome challenges, and achieve their goals. The specific results obtained from this program are individual, and will vary depending upon your student’s personality, dedication, commitment to the process, and willingness to apply the information and insights from their sessions. While coaching alone generally increases a student’s likelihood of success, the best outcomes are achieved with the combined use of medication (when prescribed), an active and consistent therapeutic intervention (mental health counseling) and coaching for behavior change and consistency. There is no guarantee that your student will achieve a specific result, earn a certain grade, etc. because of our work together. Nor does Collegiate Success Coaching, LLC perform the function of an academic subject area expert or course tutor. No verbal or written promise or guarantee of Grade Point Average (GPA) or letter grade is made or implied using our information, resources, strategies, or services.
Limits of Responsibility: Any assistance provided to the client in the form of time management and calendar/planner support (i.e. populating the calendar/planner with assignment deadlines, blocking study schedules, meeting appointments or class times, or reading course syllabi) does not replace or suspend the client’s full responsibility for individual course management and knowing details communicated by each instructor or professor in class or via the client’s Learning Management System, including changes to assignment content; assignment due dates; Final Exam schedules; or instructions for how to access embedded course materials.
Statement of Confidentiality: A successful coaching relationship depends on a student’s ability to be open and honest with their coach during sessions. For this reason, coaches keep personal information students disclose to them during their sessions confidential, unless there is evidence of situations when students are in distress or pose a threat to themselves and/or someone else. Upon request, coaches are happy to provide parents/sponsors with an overview of the topics covered and general progress made in their coaching sessions, without providing specific details of their conversations that could compromise the student’s confidentiality or the efficacy of their coaching relationship. All parent/sponsor communication with the coach should include the student/client. Information shared by the client during the coaching process, or the delivery of services shall remain confidential to the extent provided by law. The client may request that pertinent information be disclosed. With the client’s written permission, we will contact third parties (i.e., mental health professionals, instructors, parents, sponsors, and or guardians).
Satisfaction: If you or your student are not satisfied with the coaching experience, please let the coach know as soon as possible. Most issues can be resolved by clarifying expectations, addressing any underlying issues, and adjusting our plans for how to move forward. If, after we have attempted to improve the situation, you are still not seeing satisfactory results, you can choose to discontinue coaching sessions at any time and receive a refund for any remaining coaching sessions on your agreement, pro-rated per session, minus a $500 early termination fee for the Personal Coaching Agreement, administrative accommodations, assessments, and onboard screening process.
Disputes: Any client dispute arising from the use of our information and resources and the provision of services, shall first be addressed to a qualified mediator for up to 60 days after notice given. If resolution is not reached, the dispute shall be subject to binding arbitration under the rules of the American Arbitration Association. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.
Interpretation: Our Terms and Conditions of Use, and any dispute that may arise, shall be interpreted and governed according to the applicable laws and regulations of the State of Georgia.